FREQUENTLY ASKED QUESTIONS
Who is NutriViva?

NutriViva is a premium, proudly South African brand driven by science, precision, and purpose. Our supplements combine clinically studied ingredients and stringent quality standards to deliver measurable results — without compromise.

We aim to deliver intelligently formulated, all-in-one complexes that streamline your wellness routine without compromising results.

What makes NutriViva supplements different?
  • All-In-One Solutions — complexes designed to streamline your wellness routine
  • Clinically Researched Ingredients — Featuring patented compounds
  • Advanced Bioavailability — Formulated for maximum absorption and efficacy.
  • Premium Quality — Manufactured in a GMP facility certified to ISO 9001:2015 (QMS) and ISO 22000:2018 (Food Safety Management System).
  • Proudly South African — Buy local to build local
  • Transparent Formulations — Every ingredient and dosage is clearly listed. NutriViva products have no harmful additives
Can I find NutriViva products at my pharmacy?

We sell our products directly to our customers to keep margins as low as possible and bring you the best pricing.

NutriViva is also conveniently available on Takealot

Why is NutriViva more expensive than some other brands?

Unlike basic single-nutrient supplements, NutriViva specialises in multi-ingredient complexes (blends) that bring together several active ingredients in targeted synergy. NutriViva products may blend up to 12 different premium quality ingredients into one powerful daily serving making it affordable and more convenient to support your wellness goals.

Where possible, NutriViva uses patented versions of active ingredients and we only use high-purity herbal extracts. This can make our ingredients more costly to source but we don’t believe in compromising on purity or efficacy and are proud to deliver a high quality supplement that our customers can trust.

All our products are manufactured in ISO-certified, GMP-compliant facilities that follow strict testing protocols and audit processes.

You’re not paying more for the brand. You’re paying for better ingredients, better testing, better manufacturing, and better results!

Why do NutriViva supplements have so many capsules per serving?

NutriViva develops advanced multi-ingredient complexes. Because our formulas include several active ingredients at meaningful, research-aligned doses, more capsule space is required to deliver an effective serving.

High-potency, evidence-based dosages take up more space. Each active is included at a level that aligns with clinical research — and these effective doses naturally require more capsule volume.

Some brands keep capsules low by under-dosing ingredients (using a dosage that does not actually work) or using cheaper, less concentrated extracts. While we try to keep serving sizes as practical as possible, NutriViva will never reduce an active ingredient just to get down to “1 capsule a day” if this compromises effectiveness.

Does dosage matter?

Yes! NutriViva follows approved clinical and regulatory guidelines on individual ingredient dosages, ensuring that you receive daily dosages that have been third-party proven to be both safe, and effective.

Some brands under-dose ingredients (using a dosage that does not actually work) to reduce serving size or make their product cheaper. Always do your own research when choosing a supplement and look for independent clinical studies that indicate the safe as well as effective dosage ranges for the supplement you wish to use.

Are the supplements I'm purchasing safe?

All NutriViva products are manufactured in a facility that follows strict Good Manufacturing Practices (GMP) and ISO-certified quality systems. Each ingredient is reviewed for safety, quality, source verification, and regulatory compliance.

If you would like more information about our certifications, SUBMIT your query here.

How do I take NutriViva supplements?

Each product has clear usage instructions on the label as well as on the product page on our website.

We recommend that you take NutriViva exactly as recommended.

How long until I feel results?

This varies by product and individual factors such as lifestyle, age, and overall health. Some formulas may provide benefits within days, while others—especially those supporting longevity, hormonal health, or skin/nail growth—may require consistent use over several weeks.

It is not possible to promise that a specific supplement will make a difference in your health and that’s why we have a 100% satisfaction guarantee. If you are not entirely satisfied with your supplement purchase, for whatever reason, we will refund you in full

I'm having an adverse reaction to a supplement I have purchased

Whilst complementary medicine supplements are generally viewed as safe for general population consumption, there will always be certain people who react adversely to them. Just as a small percentage of the population is allergic to certain items, similarly, a small percentage of people may react adversely to a specific supplement.

If you feel or notice any adverse side effect/s when you start on a specific supplement, always stop taking the supplement immediately and contact your physician for further medical advice and also let us know by completing this Adverse Reaction form HERE

Can I take multiple NutriViva products together?

Because individual needs differ, and because our formulas contain multiple active ingredients, to ensure optimal safety and effectiveness, we recommend consulting a healthcare provider.

Are NutriViva products suitable for vegetarians or vegans?

This varies by product, although most of our capsules are vegan, some NutriViva formulas contain marine or animal-derived ingredients. Please check the product label for specific dietary information.

You can also view this information on the product information page on our website.

Can pregnant or breastfeeding women use NutriViva supplements?

NutriViva products are not recommended during pregnancy or breastfeeding without guidance from a healthcare professional.

Always speak to your doctor or pharmacist before using any supplement during these life stages.

Do NutriViva products contain allergens?

Allergen information is provided on each product label and product page on our website. If you have known allergies, please review the label carefully.

You can also email info@nutriviva.co.za for more information about allergens.

Are your products compliant with South African regulations?

Yes. All NutriViva products comply with the regulatory framework for complementary medicines. This includes adherence to:
 – GMP manufacturing standards
 – Correct labelling practices
 – Verified ingredient safety and purity
 – Proper documentation and quality records

Registration with SAHPRA (South African Health Products Regulatory Authority) is pending. Our compliance team monitors regulatory changes to ensure ongoing adherence.

How will my purchase be shipped?

We ship all our products via our couriers, direct to your door. All checkouts over R650 include FREE shipping.

Shipping takes 1 to 2 business days to reach you, from the date that you placed your order. If you live in an outlying area such as a remote town, or a farm, shipping might take an extra day or two.

For more information on shipping, please see our SHIPPING POLICY

Do you ship internationally?

At the moment, NutriViva only ships within South Africa. For international enquiries, please contact us on info@nutriviva.co.za 

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